The Importance of Page Load

With so many sites at their fingertips, today’s online shoppers don’t have to suffer slow websites. If one of your pages doesn’t appear lightning-fast, your customer will move on to speedier online stores-and rather than converting those clicks into sales, you’ll have delivered a bad customer experience instead.

In fact, a one-second delay in page load time has been shown to cause a 7 percent loss in conversion and 11 percent fewer page views. For an online store earning $50,000 a day, that one-second delay adds up to more than $1 million in lost sales each year

Wait a second.

No, that’s too long.

Remember when you were willing to wait a few seconds for a computer to respond to a click on a Web site or a tap on a keyboard? These days, even 400 milliseconds — literally the blink of an eye — is too long, as Google engineers have discovered. That barely perceptible delay causes people to search less.

“Subconsciously, you don’t like to wait,” said Arvind Jain, a Google engineer who is the company’s resident speed maestro. “Every millisecond matters.”

Google and other tech companies are on a new quest for speed, challenging the likes of Mr. Jain to make fast go faster. The reason is that data-hungry smartphones and tablets are creating frustrating digital traffic jams, as people download maps, video clips of sports highlights, news updates or recommendations for nearby restaurants. The competition to be the quickest is fierce.

People will visit a Web site less often if it is slower than a close competitor by more than 250 milliseconds (a millisecond is a thousandth of a second).

What is Page Load

In its simplest terms, page load time is the average amount of time it takes for a page to show up on your screen. It’s calculated from initiation (when you click on a page link or type in a Web address) to completion (when the page is fully loaded in the browser). Usually measured in seconds, page load time is made up of two different parts:

  1. Network and Server Time: based on how speedy the internet connection is and how swiftly static assets like photos and other files are served up
  2. Browser Time: how long it takes for the browser to parse and execute the document and render the page to make it available for user interaction

The same Web page can easily have different page load times in different browsers (e.g. Safari vs. Internet Explorer), on different platforms (e.g. mobile vs. desktop), and in different locations. If your site is served by one data center in the U.S. but you sell to customers in Australia and the U.K., for instance, those international shoppers are likely to experience much lengthier load times. But if your site’s static assets are copied onto different data centers around the world, the page will pull from the data center that’s closest to where your shoppers are. That can drastically speed up page load times.

Different pages on the same site can also have radically different load times, because of developer decisions like richer design elements, beefier functionality, and more content on a page. There are several online tools for determining average page load times, meaning it’s possible for your Web development team to focus on streamlining your slowest-loading pages first.

 

The Importance of Page Load

With so many sites at their fingertips, today’s online shoppers don’t have to suffer slow websites. If one of your pages doesn’t appear lightning-fast, your customer will move on to speedier online stores-and rather than converting those clicks into sales, you’ll have delivered a bad customer experience instead.

In fact, a one-second delay in page load time has been shown to cause a 7 percent loss in conversion and 11 percent fewer page views. For an online store earning $50,000 a day, that one-second delay adds up to more than $1 million in lost sales each year

Wait a second.

No, that’s too long.

Remember when you were willing to wait a few seconds for a computer to respond to a click on a Web site or a tap on a keyboard? These days, even 400 milliseconds — literally the blink of an eye — is too long, as Google engineers have discovered. That barely perceptible delay causes people to search less.

“Subconsciously, you don’t like to wait,” said Arvind Jain, a Google engineer who is the company’s resident speed maestro. “Every millisecond matters.”

Google and other tech companies are on a new quest for speed, challenging the likes of Mr. Jain to make fast go faster. The reason is that data-hungry smartphones and tablets are creating frustrating digital traffic jams, as people download maps, video clips of sports highlights, news updates or recommendations for nearby restaurants. The competition to be the quickest is fierce.

People will visit a Web site less often if it is slower than a close competitor by more than 250 milliseconds (a millisecond is a thousandth of a second).

What is Page Load

In its simplest terms, page load time is the average amount of time it takes for a page to show up on your screen. It’s calculated from initiation (when you click on a page link or type in a Web address) to completion (when the page is fully loaded in the browser). Usually measured in seconds, page load time is made up of two different parts:

  1. Network and Server Time: based on how speedy the internet connection is and how swiftly static assets like photos and other files are served up
  2. Browser Time: how long it takes for the browser to parse and execute the document and render the page to make it available for user interaction

The same Web page can easily have different page load times in different browsers (e.g. Safari vs. Internet Explorer), on different platforms (e.g. mobile vs. desktop), and in different locations. If your site is served by one data center in the U.S. but you sell to customers in Australia and the U.K., for instance, those international shoppers are likely to experience much lengthier load times. But if your site’s static assets are copied onto different data centers around the world, the page will pull from the data center that’s closest to where your shoppers are. That can drastically speed up page load times.

Different pages on the same site can also have radically different load times, because of developer decisions like richer design elements, beefier functionality, and more content on a page. There are several online tools for determining average page load times, meaning it’s possible for your Web development team to focus on streamlining your slowest-loading pages first.